After Sale Support
Warranty
Period
1. 6 months Limited Warranty begins from the date you purchase your product on motherboard and screen.
2. 3-months Limited Part Warranty for consumable parts like SMPS and X, Y , Z Motors.
3. No warranty for Product Gifts(TF card, USB cable, wrench, spatula, pliers, etc)
Note: Evidence of the purchase date shall be provided. Under warranty parts will be claimed to the manufacturer, once approved within 20 working days will deliver to you. If disapproved by manufacturer the reason will be informed to you and in that case, you have to purchase the part.
Warranty Terms
- Any defects in material, the workmanship of your product will be covered until you provide any relating documents and information, including but not limited to:
- The user of the product is in the country of purchase
- A defective product is a original product
- Date of purchase
What is Not Covered
- WOL3D does not guarantee the service as a result of:
- 1. The proof of purchase being altered or made illegible.
- 2. The product label; or serial number on the product being altered or made illegible. Accidental damage, faults caused by abuse, neglect, careless operation, or any handling operation which are not in conformance with the user manual.
- 3. Use for anything other than normal domestic use purposes. (e.g. commercial or leasing purposes)
- 4. Use of parts not assembled in accordance with the instruction.
- 5. Damages including, but not limited to damages caused by animals, lightning, abnormal voltage, water or fire, natural disaster, or transportation.
- 6. Normal wear of accessories or consumables for use as a nozzle module.
- 7. Repair or modification carried out by an unauthorized service organization other than WOL3D authorize.
- 8. If there is any doubt, please contact WOL3D Service for clarification.
How to Get Service
You could contact us via email : [email protected]